Responsible Gaming

Introduction

At Vegas Stars Casino, we believe that gambling should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. While our games are designed to be fun and engaging, it's important to understand that the house always has a mathematical advantage. Play within your means, set limits, and remember that losing is always a possibility.

Age Verification

Vegas Stars Casino is strictly for players aged 18 years and over (or the legal gambling age in your jurisdiction). We are committed to preventing underage gambling. By accessing our platform, you confirm that you meet the legal age requirement in New Zealand.

Warning Signs of Problem Gambling

Be aware of these warning signs that may indicate a gambling problem:

• Chasing losses by gambling with more money to recover what you've lost
• Spending more time and money on gambling than intended
• Hiding gambling activities or lying about the amount you gamble
• Gambling to escape problems, stress, or negative emotions
• Neglecting family, work, or personal responsibilities due to gambling
• Borrowing money to gamble or pay gambling debts
• Experiencing anxiety, irritability, or mood changes when unable to gamble
• Failed attempts to reduce or stop gambling
• Relationship conflicts related to gambling habits

If you recognise any of these signs in yourself or someone you know, help is available.

Self-Help Tools

Vegas Stars Casino provides responsible gambling tools to help you maintain control:

• Deposit Limits: Set a maximum amount you're willing to deposit within a specified time period
• Loss Limits: Establish a maximum amount you're willing to lose in a given timeframe
• Reality Checks: Receive periodic reminders during your gaming session about the time and money spent
• Self-Exclusion: Take a break from gambling by temporarily or permanently closing your account
• Time Limits: Set session duration limits to encourage responsible play

If you wish to use any of these tools, please contact our customer support team or access them through your account settings.

Support Organisations in New Zealand

If you or someone you know is struggling with problem gambling, confidential support is available:

• Gambling Helpline (New Zealand)
  Phone: 0800 654 655 (free, confidential, 24/7)
  Website: www.gamblinghelpline.co.nz
  Text: HELP to 4202
• Problem Gambling Foundation
  Website: www.pgf.nz
  Supporting New Zealand communities with education and treatment services
• GamCare (United Kingdom)
  Website: www.gamcare.org.uk
• GamStop (United Kingdom)
  Website: www.gamstop.co.uk
• Gambling Help Online (Australia)
  Website: www.gamblinghelponline.org.au
• National Council on Problem Gambling (United States)
  Website: www.ncpgambling.org
• Responsible Gambling Council (Canada)
  Website: www.responsiblegambling.org

Call to Action

If you suspect you have a gambling problem, please seek help immediately. Speaking to someone can make a real difference. The organisations listed above offer free, confidential support and can connect you with professional treatment services. Remember, asking for help is a sign of strength, not weakness. You are not alone.

For New Zealand residents, the Gambling Helpline is available 24 hours a day, 7 days a week at 0800 654 655.